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Do You REALLY Know Who Your Best Customers Are?

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September 10, 2019

It’s the question, we all think we can pinpoint in a second, my best customer is?

Under : business adviser, business tips, business success, entrepreneur coach, customers

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Unstoppable Curiosity - Success Ideas for Life and Business

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January 03, 2019

After hearing from my employees and readers over the last several years commenting on my blog, it’s time to finally summarize the best of the best blog posts in one eBook. These 70 short chapters will highlight the most popular blogs from the last 12 years. The most important component is that this summary will add value to your life and business. If you implement one of the ideas, it might be life changing just as it has been for our family, friends, colleagues and team members.

Under : business adviser, business analyst, CEO, life coach, training, lifehack, success ideas, business tips, business success

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Control Obsessed Entrepreneurs - Delegate or Die

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January 03, 2018

If you are a business owner or manage teams have you thought about what you will do for growth of your business and team this year? After reading a book titled Bluefishing by Steve Sims, the following resonated and might with you.

Under : accounting, business adviser, CGO Articles, tax

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Entrepreneurial Leaders, Share Your Own Words

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August 21, 2017

If you are a business owner, one of the challenges is ensuring continuity of communications from leaders to the team and clients. A content messaging challenge for many business owners that I have worked with is having only team members (or outsourcing partners) write all the content for the company.

Under : business adviser, CGO Articles, entrepreneur

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5 Questions to Ask Yourself When Scrubbing Your CRM System

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January 18, 2017

The almighty CRM (customer relationship management) system is the hub of client and prospect information for most businesses. There are numerous CRM systems used by individuals and organizations including SalesForce, Infusionsoft, Hubspot, Insightly, Zoho, Pipedrive, PipelineDeals, etc. The number of CRM systems continues to trend upward especially with inbound marketing becoming more and more prevalent.

Under : business adviser, business applications, business coaching, business software, CEO, Chief Executive, crm, customer relation management, Uncategorized

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Texting and Connecting with Your Customers

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October 18, 2016

The common customer communication practice after a meeting is to follow up by phone call or email. However, with the growing trend of business (not just personal) texting, with the simplicity and exceptional open rate results, more companies are including it as part of their overall marketing plan. Sending a photo with the text when thinking of a customer can provide better overall connection and personalization.

Under : accountability coach, business adviser, business coach, business strategist, CEO, executive mentoring, tax advisor, Uncategorized

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What’s Your Accountant Doing for Your Company? - Top 10 Questions to Discuss With the Up Coming Sept. 15th Tax Filing Deadline

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September 12, 2016

September 15th is the time of the year that US corporate tax payers rush to get the final numbers to their accountants for the filing deadline (assuming they extended the returns with the automatic 6 month extension – IRS form 7004). It’s similar to the stress of April 15th individual tax filing deadlines.  In many cases owners never fully analyze and disseminate the information from the corporate P&L and the corresponding tax return.

Under : business adviser, business strategy, CEO, chief executive coaching, mba, tax adviser, tax advisor, Uncategorized

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Be An Owner of Something Vs. Being Owned By Someone Grinding and Gigging

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August 02, 2016

In the past two weeks, three close colleagues in the “big” corporate world sent the dreaded email to me – “Wayne, I wanted to reach out to see how you might be able to help with my next job search and contacts as my job was just eliminated?” Their roles were Chief Financial Officer, Chief Marketing Officer and VP Sales (Pharma, Manufacturing and Banking industries). Downsizing, slow business growth and wage costs were the reasons for their new job searches.

Under : business adviser, business strategy, CEO, CGO Articles, chief executive coaching, chief executive mentoring, coach and mentor, entrepreneurship

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